1 Rule out charging cord issues You need to first make sure that the problem is actually your battery. There are a number of components that work together to power your laptop, so you need to rule everything else out. Start by plugging in your computer to see if the LED light shows power going to the laptop. Afterinstalling Windows 10 on my HP Pavilion g6-2197sa laptop, I have had problems charging the battery. The battery icon reports something like "79% available (plugged in, not charging)." I can, sometimes, temporarily fix this problem by following these steps: Shut down; Remove battery; Boot up on AC power Ifyour notebook computer battery does not power the notebook or hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery indicator light, located near the power icon, does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the AC adapter, but not Connectthe DC connector to the power port on the notebook and make sure that the connector is completely inserted into the power port. Connect the power cord to the power adapter, and then connect the power cord to a working AC wall outlet. Note: Power cords vary in appearance by region and country. Callout. Thebattery may stop charging or won't hold a charge, or the AC adaptor can stop working. To identify and solve your issue, run the Battery Check diagnostic below. Our automated Virtual Assistant can also help diagnose battery issues, or you can explore the self-guided solutions on this page. 1Plug the laptop into a different power outlet. Unplug the laptop, wait a few minutes, and then plug it into an outlet on a different wall or room. If the laptop charges when connected elsewhere, the problem is not your computer or charger. To confirm whether the laptop is charging, check for charging lights. Qvp87.

hp laptop charger plugged in but not charging